Lume Guest Interface

Lume Guest Interface

The Lume Guest Interface is the digital layer that connects guests to your property with ease. It brings your services, amenities, and experiences into a simple, branded space that requires no downloads. Designed for effortless navigation and a smooth, modern stay.
The Lume Guest Interface is the digital layer that connects guests to your property with ease. It brings your services, amenities, and experiences into a simple, branded space that requires no downloads. Designed for effortless navigation and a smooth, modern stay.

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Digital Guest Portal

A simple and welcoming digital space where guests can find everything they need throughout their stay.

A simple and welcoming digital space where guests can find everything they need throughout their stay.

Gives guests quick and effortless access to dining amenities, room services, and property information.

Works smoothly on any mobile device without the need for downloading apps.

Reduces confusion for guests while supporting your team with structured information.

Custom Design, Branding and Personalized Content

A beautifully branded digital space that carries your property’s branding, positioning, and character into every guest interaction.

A beautifully branded digital space that carries your property’s branding, positioning, and character into every guest interaction.

Custom Interfaces that reflect your Property - You decide what your guests see and interact with. 

Guest Facing Content is tailored to Each guest and their Preferences.

Consistent Digital Expression of Your Brand Across All Touchpoints.

In-Stay Requests & Service Ordering

A simple and accessible way for guests to request anything they need during their stay, helping your team respond quickly and keep service flowing smoothly.

A simple and accessible way for guests to request anything they need during their stay, helping your team respond quickly and keep service flowing smoothly.

Allows guests to request housekeeping, maintenance, dining, activities, and special requests with just a few clicks.

Sends instant notifications to guests and staff so requests are always acknowledged and tracked.

Reduces delays, missed opportunities and improves satisfaction for your guests leading to overall enhanced experience.

Smart Upselling Engine

Intelligent suggestions that feel natural within the guest journey, offering added value while supporting your property’s growth.

Intelligent suggestions that feel natural within the guest journey, offering added value while supporting your property’s growth.

Suggests upgrades, add-ons, and experiences that match each guest’s profile and stay context.

Learns from guest behaviour to recommend what resonates most.

Helps your property grow revenue through smooth and seamless engagement.